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“Great Products, Great Service, Great People; Not much else to say. This is the type of company that you want to do business with.”
Scott Spencer
Director of Purchasing
Gramercy Park Hotel
New York City, NY
“We are very pleased with the business relationship we share with Hoteliers Ink. We have found their service to be dependable, quoting us market value pricing on both their OEM and generic toners. This company excels in customer service with research, pricing and next day delivery. In today’s economy, we intend to continue a long and mutual business partnership with Hoteliers Ink.”
Oscar A. Arrospide
Manager - Purchasing
The New York Palace
New York, NY
“Hoteliers Ink has been the most reliable company we ever worked with. They have excellent customer service, fast order fulfillment and great products at a reasonable price. I don’t ever have to worry about forgetting to order because they always send me a reminder and it really helps. It’s a pleasure to work with such a reliable staff and we look forward to continue working with them.”
Glenroy Brown
Guest Service Manager
The Carlton Hotel
New York, NY
“We’ve been buying from Hoteliers Ink for well over a year now and their customer service levels are amazing. Every time I’ve called or sent an email inquiry, my question has been answered immediately. They must ship within minutes of receiving because the shipments almost always arrive the next day. What a bargain for only $10 shipping cost! We buy mostly compatible cartridges and have never had one give less than OEM performance. Hoteliers Ink is the kind of vendor we love doing business with”.
Bob Skaggs
Controller
ELDORADO Hotel and Spa
Santa Fe, NM
“I started ordering from Hoteliers Ink in 2010, love the fast and efficient service they provide, I never have to wait more than 1 day for my toner even though we are on the other coast. Everyone there is so nice and welcoming and they have THE BEST customer service, something that is hard to find nowadays. Their prices are competitive and their toner lasts a long time. I love doing business with them and will continue to do so.”
Sunshine Cain
Human Resources Director
The Omphoy Ocean Resort
Palm Beach, FL
“Since 2009 I’ve been with the La Valencia Hotel, Hoteliers Ink has been a wonderful resource. Their level of service and commitment is second to none. They are always personable and helpful. I can tell they truly enjoy what they do. Whether it’s a routine order or an emergency situation, I always receive my toner the next day. I sleep well at night knowing I can always count on Hoteliers Ink. They have been absolutely wonderful!”
Rhett Palmer
I.T. Manager
La Valencia Hotel
La Jolla, CA
“Our hotel has been working with Hoteliers Ink for the past 2 plus years. After shopping around for the “best deals” on toner my search always brought me back to Hoteliers Ink. Their staff has always been there to answer any questions that I have had, it truly has been a pleasure working with them. Hoteliers Ink always has our products in stock and always ship them to us the next day. I would highly recommend Hoteliers Ink to anyone in need of toner products.”
Amy Ragsdale
Director of Sales and Marketing
The Sofia Hotel
San Diego, CA
I just want to say thank you and let you know how much I appreciate your team. Hoteliers Ink has always been very competitively priced and nothing beats the level of customer service I have received from all your colleagues. The monthly “check your inventory” emails are a perfect idea and really help me stay on top of my stock levels. Thank you again for everything!”
Erin Meisenbach
Front Office Manager
INTERCONTINENTAL TAMPA
Tampa, FL
“I have been purchasing all of my hotels ink and toners from Hoteliers Ink for over 4 years now. Their customer service team truly understands our needs as hoteliers, and unlike other toner companies, you get personal service and not just treated like an account number. They send automatic reminder alerts to check inventory when it’s time to order, personally call to ensure satisfaction, and always done with a smile. So, if you are looking to lower your cost for ink and toners, create efficiency, and work with a vendor who truly understands your needs, then I highly recommend Hoteliers Ink!”
Ronald Britt
Regional General Manager
Holiday Inn Express - JFK Airport, Jamaica, NY
Holiday Inn Express - LGA Airport, Flushing, NY
Holiday Inn Express - Staten Island, Staten Island, NY
"I have been working with Hoteliers Ink for over 3 years now and they have always provided me with the best prices in the market. If I ever have any problems with the products the item is taken back immediately no questions asked. Now don't get me started on the excellent customer service, how often can you say that? I constantly get harassed by other vendors and I would never even think of going elsewhere for any of my products. Thank you Hoteliers Ink. I look forward to our continued business relationship."
Hector Ramos
Front Office Manager
GILD HALL
New York, NY
"Our hotel has been with Hoteliers Ink for at least 5 years now, and they've never let me down as far as top-notch personalized service, lowest cost, and quality of product. Whenever there is a problem, I get a response within seconds as far as helping us with our issue. They have been the best company to work with, and since we are one of the top 20 Holiday Inns in the nation, I use them as an example to our staff when I need to provide them with someone we need to emulate when it comes to quality of service to our customers!"
Doug Jett
Accounting Department
Holiday Inn – Rosemont
Rosemont, IL
“Hoteliers Ink is the epitome of customer service. Their fast response, quick shipping, and fair prices keep my loyalty. My favorite aspect of ordering is the fact that the responses are individual and not formulaic corporate templates. In the hospitality industry, customer interaction and product reliability are paramount to staying in business in these tough times. Hoteliers Ink has mastered this aspect. They may not be Marines, but their efficiency is so close it gives me flashbacks.”
Chase McCoy
Assistant General Manager
Staybridge Suites Dallas / Addison
Dallas, TX
“We have been with Hoteliers Ink before it was called Hoteliers Ink. They are not a company that solicits your business by offering you free candy or buy 3 get one free scams. They give you the best price from the beginning. The staff is always at the top of their game. We have not had any issues with anything. Great company! If you are not doing business with them, you are missing out!”
Justin So
General Manager
Holiday Inn Express - Seattle SeaTac Airport
Seattle, WA
“We have been using Hoteliers Ink for 5 years and we are always treated like we are their most valuable customer! We receive reminders to check out inventory and always overnight delivery so there is never a worry about running out. We get great pricing on all OEM inks and if there is an issue with a cartridge (which has been very rare) they ALWAYS get a new one out to us at no cost. They are a quality company that cares about their customers and I highly recommend them.”
Dawn Kelley
Human Resource Manager
Crowne Plaza Melbourne Oceanfront
Indialantic, FL
"I have been working with Hoteliers Ink for approximately five years. I am always loyal to my vendors and I was hard pressed to change from where I was getting my ink cartridges to Hoteliers Ink. I decided to give this company a try based on the promises that the company assured they would keep. Not only did the company give better than competitive prices, they are hands on in all they do. If I have any concerns at all, they are addressed immediately to my contentment. Hoteliers Ink has the expertise in helping me as their customer unlike any other vendor I use at my Holiday Inn. I will shout it from the mountain tops, that Hoteliers Ink is the company of choice for me when it comes to all my printer cartridges and toner needs."
Warren E. Beach
General Manager
Holiday Inn
Seattle, WA
“We have been very satisfied with Hoteliers Ink’s service, product and business relationship for over five years. Hoteliers Ink is always accommodating to our business needs, even sourcing ribbons/cartridges for nearly extinct machines and getting them to us right away. Their toners are e-cyclable and most come in high yield, reducing waste and which helps our hotel meet stringent third-party green certification criteria. Hoteliers Ink’s customer service is knowledgeable and responsive to our requests. Keep up the hard work Hoteliers Ink, we appreciate it.”
Yashica Palshikar
Human Resources Generalist
Crowne Plaza Portland Convention Center
Portland, OR
“I have been purchasing my toners and drums for my hotels from Hoteliers Ink for about three years now. I moved from one property to another and brought Hoteliers Ink with me! Prices are very competitive and delivery is fast and economical. I don’t ever have to worry about forgetting to order because they always send me a reminder. Customer service is outstanding. Whenever I send an email, it ALWAYS is answered in minutes, and I get a personal phone call, too! I have referred them to other properties who love them just as much as I do. Their team does an awesome job to keep us coming back!”
Samira Early
General Manager
Comfort Inn & Suites near Union Station
Washington, DC
“Since January of 2006, I have been using Hoteliers Ink for our ink and toner supplies. I can honestly say, that in all my years in the hospitality industry Hoteliers Ink is the best. They are professional, always pleasant to deal with, reliable, trustworthy, best pricing, fantastic quality, and most importantly the customer service that they provide. I just want to say thank you for doing such a great job!! We are happy to have you on our team!”
Jon Martin
General Manager
Holiday Inn Express
Tucson, AZ
“Good products, good prices, good people! I have been very satisfied with our relationship for many years. Exceptional, friendly service! " It's nice to be important. It's more important to be nice." Hoteliers Ink is the real deal.”
Joel Hecht
General Manager
Ramada Conference Center
East Hanover, NJ
“We have had the pleasure of doing business with Hoteliers Ink for almost a year now. It’s rare to be able to get top notch service with rock bottom pricing, and I’ve received both over the last year. If you can appreciate a straightforward, service driven company, look no further than Hoteliers Ink for all of your printing needs.”
Paul J Cantrelle
General Manager
Country Inn and Suites Chicago O'Hare N/W
Mount Prospect, IL
“I have done business with Hoteliers Ink for over 5 years. They have excellent customer service, fast order fulfillment and great products at a reasonable price. I rarely have had an issue with a product, but those rare occurrences have been handled quickly and professionally with no questions asked. I highly recommend Hoteliers Ink for your ink and toner needs.”
Kathy Anderson
Controller
Sheraton Bellevue Hotel
Bellevue, WA
“I have done business with Hoteliers Ink for well over 5 years and am still blown away by their awesome and personalized customer service. Every time I place an order, it is acknowledged almost immediately with a return e-mail or a personal phone call. Amazing! Their product is excellent, and if there ever is a problem with an ink cartridge, (a rare occasion indeed), the issue is resolved immediately. Hoteliers Ink is an absolutely wonderful company to do business with. It is such a good feeling, in this day and age, to have a company you know you can trust and rely on.”
Christina Cornell
General Manager
Holiday Inn Express
Ontario, OR
"We love using Hoteliers Ink. It is always fast and friendly when working with them. Whether you need a new quote or placing a new order their sales team is always right there willing to help! Whatever you need even if you just need to return a toner; it is hassle free, quick and efficient! We have been using them for several years and only had a return once or twice."
Jennifer Flinchbaugh
Director of Revenue
Crowne Plaza – Billings
Billings, MT
“Over 5 years ago I was fortunate enough to come across Hoteliers Ink. Their great service and attention to details have followed me as I have moved ahead in my career. Better rates and better service, what more could you ask for?”
James Montgomery, CHA
General Manager
Fairfield Inn by Marriott - Gainesville
Gainesville, FL
“Since our relationship began with Hoteliers Ink back in 2008, I have not once considered switching vendors for toner supply. Their pricing, shipping efficiency, and ability to remain competitive in a market that offers many different choices is continually impressive. Hands down, the number one reason our company has remained loyal to Hoteliers Ink is because they excel in customer service and continue to make us feel like valued customers! Thank you so much for all you’ve done over the years!”
Brian LeClair
Front Office Manager
Courtyard Hadley/Amherst
Hadley, MA
“I love Hoteliers Ink! I love it when people are proactive and Hoteliers Ink is very good at that. Their customer service is what I would call 5 diamond service. The product is very high quality and on top of that, it is very reasonably priced. I get calls from other vendors all the time to switch and I can only say that I will absolutely not switch from 2 of my current vendors and Hoteliers Ink is one of them...really, how often can we say that.... Rock on Hoteliers Ink!!!”
Gabi Quiroz
Front Office Manager
Crowne Plaza San Jose
San Jose, CA
“Hoteliers Ink: Good product selection, good prices, good people to do business with."
Renay A. McKenzie
Catering Assistant
AVENUE Crowne Plaza Chicago
Chicago, IL
“I was referred to Hoteliers Ink by a sister property and we are very happy with their service! The costs of their products and quality are superb and I would definitely recommend them to anyone!”
Stephanie Catuncan
Assistant General Manager
Aloft Frisco
Frisco, TX
“I am very satisfied with the partnership we have had with Hoteliers Ink for the past 5 years. They provide honest, straightforward pricing and take responsibility if there is ever a problem with any of their products. I recommend them without reservation.”
Phillip DeLong
General Manager
Holiday Inn Express
Puyallup, WA
“Since 2008 (my first order) it has been a pleasure doing business with Hoteliers Ink! EVERYONE that I have spoken with has been friendly and professional. The customer service has been incredible and always consistent. In the "this is Peggy" world we live in, it is so refreshing to speak to someone that will take care of what you want when you need it! Thanks to all of you that make Hoteliers Ink such a wonderful company!”
Lisa Sciulli
Front Office Manager
Crowne Plaza Pittsburgh South
Pittsburgh, PA
“Hoteliers Ink has provided excellent service and products at a significant savings to our property. Their monthly email reminder they send to remind me to check my stock is invaluable! I have been using their refurbished products for awhile now and have had no problems what so ever. Thank you Hoteliers Ink!
Kelly Templeton
Front Office Manager
Hampton Inn
Richland, WA
“I’ve been working with Hoteliers Ink for over five years and it’s always been a pleasure. The staff always goes above and beyond and out of their way to help their clients. Service and product knowledge are exemplary, pricing is competitive and delivery is always in a timely manner. I’ve dealt with many suppliers but Hoteliers Ink is hard to beat. Any problems or concerns are dealt with immediately and in an efficient and professional way. I look forward to continuing our working relationship.”
Colin Downey
Rooms Division Manager
Wyndham - Dallas Love Field
Dallas, TX
“We have been sourcing our ink products from Hoteliers Ink since May 2006. Their quality products are competitively priced and shipped on time. The sales team is great to work with and monitors our par levels to ensure we never run out. I highly recommend Hoteliers Ink as the source for ink products.”
Nick Sibanda
General Manager
Staybridge Suites - Miami-Doral Area
Miami, FL
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